Contact Us Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *Comment or Message *NameSubmit The manuals, quick start guides and frequently asked questions for the iQ and Ultralink products are available on our Support page. Many of our questions have been answered before, but if you are still having trouble, we are happy to assist. Get Help By PhoneOur offices are open Monday to Friday, from 8:30am to 5:00pm EST.1-905-513-7733 By E-MailOur service department can be reached by email at:service@gentec-intl.com